Communication
Effective and thoughtful communication is key in enacting inclusive school leadership. The way we write, speak, and present information, whether in letters, emails, meetings, visuals, or phone calls, shapes how students, parents, and carers experience our school, especially in moments of challenge or conflict.
By intentionally tailoring communication to be clear, accessible, culturally sensitive, and empathetic, school leaders can create a sense of welcome and respect for all members of the school community.
This means considering language choices, tone, and format so that messages are both understood and received in the spirit intended. In difficult situations, such an approach helps maintain trust, reduce defensiveness, and open the door to constructive partnership, ensuring that families feel heard, valued, and supported in working together for the benefit of the child.
The Tenacious Schools Toolkit
Toolkit coming for members
Including an audit, action plan, student feedback tool and resources on ensuring inclusive education through effective communication
This audit can be used by senior leaders, SENCO's and teachers to complete. It can be used by one or many practioners - more responses increases veracity. It will automatically generate your action plan from your results. Note that discrepencies between responses may helpfully alert you to inconsitiencies in knowledge and practice.
Student questionaire
This student questionnaire will give you collated feedback on how the school culture feels. It will give you a baseline and allow you to track results, if uploaded as a Google form you can track feedback in real time.
Training and resources
Become a member to collaborate with others, access full framework audits and resources.